Hyperspin Presales & Support

Thank you for the quick response and efficient handling of this request via PM.

Eyal.

So you didn't uderstand me, the user alredy have 1x1 test, he now ask for additional 1x5 test. Must user use same time period for dirrefent tests?

I get this error while tryig to do so:

An Error Occured!

You cannot downgrade your contract from $x to $y. Please purchase more tests or select a longer contract period such that the price is g ...

Hello,

I have a user who currently have 1x1 test and wants to add another 1x5 test. is this possible? e.g. The user want to monitor HTTP service every 1 minute and SMTP service every 5 minutes.

...

it seems like my users are not getting the 60 minutes test.

Hello,

It seems like when user finish the 14 days trial the initial test that the user setup is automatically deleted and the reports are deleted as well, is that so?

Eyal.

I guess a new file is neede, something like general.php that can take parmeters, in the reseller setup page we need an option to add html code for the custom pages and then the new php file will add t ...

Hello.

I managed to achieve my goal by saving a page as template, customizing it and uploading it to sub domain of my site. It's working fantastic now but still, a solution for custom pages is need ...

I uploaded the file using FTP of the hosting account of my reseller related domain.

There is a problem, I have uploaded html file to my root html directrory, when I call it I get the index file instead. As a matter of fact, every file name I call even thugh it does not exist on my se ...

The word FREE is missing...

I thought about your suggestion earlier, but I'm not sire the login box link will work this way, I'll try and see.

Thanks.

Hello,

The option to offer free account to our users is a blessed option, I'm sure it's a good promotion to futer upgrades for professional accounts.

Can you please change the text in sign up pa ...

Very good implementation. Works as I wanted. Thanks!

The reason for this request was my need to add custom pages, as I asked earlier, will there be a possibility to have a general php file t ...

Thanks again for all the effort in making the reseller package more and more comfortable for us the resellers.

I think it would be nice to have the following options to give us more flexibility, Wh ...