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Hyperspin Presales & Support Forum Index
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  Topic: new mobile photo
vince

Replies: 5
Views: 19361

PostForum: Technical Support   Posted: Fri Oct 22, 2010 10:06 am   Subject: new mobile photo
Hi,
Is that because of some copyright reasons?
What is stopping us using the one you have?
Thanks
  Topic: new mobile photo
vince

Replies: 5
Views: 19361

PostForum: Technical Support   Posted: Fri Oct 22, 2010 3:59 am   Subject: new mobile photo
Hi,
Can you update the photo of the old mobile phone to the new one as you have on your own main website please?
thanks

http://www.downtimealarm.com/en/
  Topic: Change homepage image
vince

Replies: 5
Views: 20816

PostForum: Reseller Setup & Operation   Posted: Wed Feb 10, 2010 10:57 am   Subject: Change homepage image
Any luck?
Many thanks,

- Vince
  Topic: Change homepage image
vince

Replies: 5
Views: 20816

PostForum: Reseller Setup & Operation   Posted: Tue Feb 09, 2010 1:35 pm   Subject: Change homepage image
Sending email with image now.

Would you consider this as an easy option for the future?
Many thanks

- Vince
  Topic: Change homepage image
vince

Replies: 5
Views: 20816

PostForum: Reseller Setup & Operation   Posted: Wed Dec 16, 2009 8:52 pm   Subject: Change homepage image
Hi,
What is the easiest way to just change the homepage image (mobile phone) on my reseller site hosted by you?

Thanks
  Topic: Is Hyperspin Port scanning - can it be blocked?
vince

Replies: 1
Views: 12318

PostForum: Technical Support   Posted: Thu Nov 26, 2009 5:59 pm   Subject: Is Hyperspin Port scanning - can it be blocked?
Hi,
Is it possible that Hyperspin could be triggering a port scanning alert with firewalls, and hence be blocked?

I'm personally using CSF with cPanel which is probably the most widespread hosting ...
  Topic: Hyperspin Service Enhancements
vince

Replies: 3
Views: 17612

PostForum: Announcements   Posted: Thu Nov 26, 2009 5:50 pm   Subject: Hyperspin Service Enhancements
Brilliant. Just done it Smile

Thanks,

- Vince
  Topic: Hyperspin Service Enhancements
vince

Replies: 3
Views: 17612

PostForum: Announcements   Posted: Thu Nov 26, 2009 4:45 pm   Subject: Hyperspin Service Enhancements
Hi,
Is there a way within the reseller system to allow us to send an email to let customers know about new features?
Failing that, can we export our customer details as a csv file so we can import i ...
  Topic: Cascading reseller option
vince

Replies: 3
Views: 16128

PostForum: Reseller Setup & Operation   Posted: Thu Mar 19, 2009 5:25 pm   Subject: Cascading reseller option
Hi,
Thanks for the speedy answer.

Shame it is costly to recruit reseller, especially compared to affiliate programmes out there. Maybe you'll consider adding an affiliate program?

Do we need to ...
  Topic: Cascading reseller option
vince

Replies: 3
Views: 16128

PostForum: Reseller Setup & Operation   Posted: Thu Mar 19, 2009 4:24 pm   Subject: Cascading reseller option
Hi,
I'd like to enable the cascading reseller option, but cannot find any info on how it works regarding payments.

Do we get part of the setup fee?
Do the payments come directly to us, and theref ...
  Topic: emails sent to user
vince

Replies: 12
Views: 34499

PostForum: Reseller Setup & Operation   Posted: Mon Mar 02, 2009 2:52 pm   Subject: emails sent to user
Indeed, but clients would appreciate the difference between receiving an alert@ and report@ message, same as they do with support@

Thanks,

- Vince
  Topic: emails sent to user
vince

Replies: 12
Views: 34499

PostForum: Reseller Setup & Operation   Posted: Sun Mar 01, 2009 6:49 am   Subject: emails sent to user
Just one more on same subject Smile

Currently we have option to send from 2 email addresses for:
Alert/Report Email Address
and
Support Email Address

Can you consider splitting Alert/Report E ...
  Topic: What Billing System Do You Use?
vince

Replies: 29
Views: 132905

PostForum: 3rd Party Billing Integration Modules   Posted: Sat Feb 28, 2009 8:43 pm   Subject: What Billing System Do You Use?
I am considering moving to WHMCS so looking forward to knowing more about his module

- Vince
  Topic: emails sent to user
vince

Replies: 12
Views: 34499

PostForum: Reseller Setup & Operation   Posted: Sat Feb 28, 2009 8:41 pm   Subject: emails sent to user
Hope you don't mind but I have a related feature request.
Would like ability to edit the standard text in email messages that are currently sent to customers.

Thanks again,

- Vince
  Topic: Web stats
vince

Replies: 2
Views: 13323

PostForum: Reseller Setup & Operation   Posted: Tue Feb 17, 2009 5:55 pm   Subject: Web stats
Thought so, just wanted to make sure.
Footer I think is best for page load times.

Thanks

- Vince
 
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