Hyperspin Presales & Support

[djpete1959]

Delivery Status Notification (Failure)

I get this returned to my email address because they have bounced.
When I check the email address with E-mail Address Validation Test it is a real address, so why do I get the error messages forwarded to me?

[choonkeng]

Hello,

Could you please forward the email (as attachment) to support@hyperspin.com so that we can take a look?

Thank you.

[choonkeng]

Dear Pete,

Thank you for your email.

The bounce email was generated by our email server when it encountered a problem in sending email. Although the email address is valid, the recipient email server might have problem receiving emails.

To avoid receiving bounce emails, you may want to change your "report email address":
1. login to your Hyperspin reseller account
2. go to Reseller -> Settings
3. change "Alert/Report Email Address" to an invalid/unmonitored address, eg. noreply@yourdomain.com

Once you have changed your setting as per above, you will not receive anymore bounce emails when a report is undelivered.

Please let us know if you have any further questions.

Thank you.

[djpete1959]

Excellent.
Will do and thanks again for the speedy reply!