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Hyperspin Presales & Support Forum Index
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  Topic: 2 different tests in one account
eyal

Replies: 8
Views: 42074

PostForum: Reseller Setup & Operation   Posted: Fri Dec 01, 2006 2:02 am   Subject: Thank you
Thank you for the quick response and efficient handling of this request via PM.

Eyal.
  Topic: 2 different tests in one account
eyal

Replies: 8
Views: 42074

PostForum: Reseller Setup & Operation   Posted: Thu Nov 30, 2006 9:13 am   Subject: Not what I meant
So you didn't uderstand me, the user alredy have 1x1 test, he now ask for additional 1x5 test. Must user use same time period for dirrefent tests?
  Topic: 2 different tests in one account
eyal

Replies: 8
Views: 42074

PostForum: Reseller Setup & Operation   Posted: Thu Nov 30, 2006 8:35 am   Subject: Problem
I get this error while tryig to do so:

An Error Occured!

You cannot downgrade your contract from $x to $y. Please purchase more tests or select a longer contract period such that the price is g ...
  Topic: 2 different tests in one account
eyal

Replies: 8
Views: 42074

PostForum: Reseller Setup & Operation   Posted: Thu Nov 30, 2006 8:24 am   Subject: 2 different tests in one account
Hello,

I have a user who currently have 1x1 test and wants to add another 1x5 test. is this possible? e.g. The user want to monitor HTTP service every 1 minute and SMTP service every 5 minutes.

...
  Topic: What happen when trial ends?
eyal

Replies: 3
Views: 27837

PostForum: Reseller Setup & Operation   Posted: Tue Aug 01, 2006 6:45 am   Subject: What happen when trial ends?
it seems like my users are not getting the 60 minutes test.
  Topic: What happen when trial ends?
eyal

Replies: 3
Views: 27837

PostForum: Reseller Setup & Operation   Posted: Tue Aug 01, 2006 6:28 am   Subject: What happen when trial ends?
Hello,

It seems like when user finish the 14 days trial the initial test that the user setup is automatically deleted and the reports are deleted as well, is that so?

Eyal.
  Topic: Wrong signature in emails
eyal

Replies: 25
Views: 108988

PostForum: Reseller Setup & Operation   Posted: Thu Jul 20, 2006 1:19 am   Subject: Wrong signature in emails
I guess a new file is neede, something like general.php that can take parmeters, in the reseller setup page we need an option to add html code for the custom pages and then the new php file will add t ...
  Topic: Wrong signature in emails
eyal

Replies: 25
Views: 108988

PostForum: Reseller Setup & Operation   Posted: Wed Jul 19, 2006 3:20 pm   Subject: Wrong signature in emails
Hello.

I managed to achieve my goal by saving a page as template, customizing it and uploading it to sub domain of my site. It's working fantastic now but still, a solution for custom pages is need ...
  Topic: Wrong signature in emails
eyal

Replies: 25
Views: 108988

PostForum: Reseller Setup & Operation   Posted: Tue Jul 18, 2006 3:07 pm   Subject: Wrong signature in emails
I uploaded the file using FTP of the hosting account of my reseller related domain.
  Topic: Wrong signature in emails
eyal

Replies: 25
Views: 108988

PostForum: Reseller Setup & Operation   Posted: Tue Jul 18, 2006 9:31 am   Subject: Wrong signature in emails
There is a problem, I have uploaded html file to my root html directrory, when I call it I get the index file instead. As a matter of fact, every file name I call even thugh it does not exist on my se ...
  Topic: A change to sign up text
eyal

Replies: 3
Views: 28256

PostForum: Reseller Setup & Operation   Posted: Tue Jul 18, 2006 3:38 am   Subject: A change to sign up text
The word FREE is missing...
  Topic: Wrong signature in emails
eyal

Replies: 25
Views: 108988

PostForum: Reseller Setup & Operation   Posted: Tue Jul 18, 2006 3:34 am   Subject: Wrong signature in emails
I thought about your suggestion earlier, but I'm not sire the login box link will work this way, I'll try and see.

Thanks.
  Topic: A change to sign up text
eyal

Replies: 3
Views: 28256

PostForum: Reseller Setup & Operation   Posted: Tue Jul 18, 2006 3:22 am   Subject: A change to sign up text
Hello,

The option to offer free account to our users is a blessed option, I'm sure it's a good promotion to futer upgrades for professional accounts.

Can you please change the text in sign up pa ...
  Topic: Wrong signature in emails
eyal

Replies: 25
Views: 108988

PostForum: Reseller Setup & Operation   Posted: Tue Jul 18, 2006 2:34 am   Subject: Wrong signature in emails
Very Happy

Very good implementation. Works as I wanted. Thanks!

The reason for this request was my need to add custom pages, as I asked earlier, will there be a possibility to have a general php file t ...
  Topic: More customization options.
eyal

Replies: 6
Views: 37610

PostForum: Reseller Setup & Operation   Posted: Sun Jul 09, 2006 11:06 am   Subject: More customization options.
Thanks again for all the effort in making the reseller package more and more comfortable for us the resellers.

I think it would be nice to have the following options to give us more flexibility, Wh ...
 
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