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zc1



Joined: 09 Dec 2007
Posts: 3

PostPosted: Sun Dec 09, 2007 2:29 pm    Post subject: Questions Reply with quote

Hi,

I have some questions

1. Do you provide a link so I can put it on my site or send to customer of the uptime ?

2. I presume if I wantedt to monitor 2 server with HTTP only would I pick 2 Number of URLs and/or Ports ?

3. How is SMS billed, do you just bill me each month, or do I have to put credit into the account ?

4. Do you take Paypal ?

Regards,
Garry
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choonkeng
Site Admin


Joined: 11 Sep 2005
Posts: 321

PostPosted: Sun Dec 09, 2007 2:40 pm    Post subject: Re: Questions Reply with quote

Dear Garry,

Thank you for your interest in our service.

zc1 wrote:
1. Do you provide a link so I can put it on my site or send to customer of the uptime ?

Yes, it is under Report -> Public Report in your control panel.

zc1 wrote:
2. I presume if I wantedt to monitor 2 server with HTTP only would I pick 2 Number of URLs and/or Ports ?

Yes, that are 2 ports in total.

zc1 wrote:
3. How is SMS billed, do you just bill me each month, or do I have to put credit into the account ?

You will need to purchase SMS credits in advance. For each SMS sent, we will deduct 1 credit. To purchase credits, go to Account -> SMS Usage in your control panel.

zc1 wrote:
4. Do you take Paypal ?

Yes.

Please let us know should you have any further questions.
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zc1



Joined: 09 Dec 2007
Posts: 3

PostPosted: Sun Dec 30, 2007 1:29 pm    Post subject: Reply with quote

Hi,

What is the minimum you have to buy and how much ?

Do they roll over month to month if unused ?

Regards,
Garry
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choonkeng
Site Admin


Joined: 11 Sep 2005
Posts: 321

PostPosted: Sun Dec 30, 2007 5:52 pm    Post subject: Reply with quote

Hi Garry,

Quote:
What is the minimum you have to buy and how much ?

The minimum is 1 x 15-min test. Please refer to http://www.hyperspin.com/en/pricing.php for available plans.

Quote:
Do they roll over month to month if unused ?

No, unused tests are not rolled over to the next month. Please purchase just what you need.

Please let us know should you have any further questions.

Thank you.
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zc1



Joined: 09 Dec 2007
Posts: 3

PostPosted: Mon Dec 31, 2007 4:43 pm    Post subject: Reply with quote

Hi,

Sorry I meant SMS messages

What is the minimum SMS do I have to buy and how much ?

Do the SMS roll over month to month if unused ?

Regards,
Garry
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choonkeng
Site Admin


Joined: 11 Sep 2005
Posts: 321

PostPosted: Mon Dec 31, 2007 7:50 pm    Post subject: Reply with quote

zc1 wrote:
What is the minimum SMS do I have to buy and how much ?

The minimum is 50 SMS credits (USD $10).

zc1 wrote:
Do the SMS roll over month to month if unused ?

Yes. 1 credit is deducted for each SMS sent, and the unused will be carried forward to the next month. There is no expiry date on SMS credits.

Please let us know should you have any further questions.
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