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Monitoring not doing what I set it to

 
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voxtar



Joined: 30 Jul 2008
Posts: 2

PostPosted: Wed Jul 30, 2008 2:51 pm    Post subject: Monitoring not doing what I set it to Reply with quote

Hello, I set Monitoring to monitor a script, and only to send SMS if keywords are not found on the page, but it's not doing it. The script was down a few hours but I keep getting textes saying my site is down and up and down and up again, but all that is up is the Ping. Also you are wasting my SMS money by not having it work right.
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choonkeng
Site Admin


Joined: 11 Sep 2005
Posts: 321

PostPosted: Thu Jul 31, 2008 1:43 am    Post subject: Reply with quote

Hi voxtar,

Thank you for using our Professional service.

This issue is unrelated to ping. The system will not ping your website as you have specifically set this up as a website test.

To protect your privacy, we are not going to discuss the details of the outage here. We have sent you full explanation via email. If you wish to further discuss this, please reply to our email or this thread, whichever you are comfortable with.

Thank you.
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voxtar



Joined: 30 Jul 2008
Posts: 2

PostPosted: Thu Jul 31, 2008 8:13 am    Post subject: Reply with quote

thank you for the email, I'm reading it now
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